Frequently Asked Questions

Any seller that signs up for Equipment Street in 2017 will be eligible for a free one year listing.
You have complete control what quote requests you respond to.
Yes, you have the ability to set up an unlimited amount of users in your organization.
Yes, when you set up your user profile you have the option to select as many equipment categories that support the equipment types you sell.
Currently we support equipment that includes the following types: general office equipment, software, technology, security, restaurant, telecom, light industrial and office furniture. We plan on frequently adding additional equipment offerings over the next several months.
When you respond to a buyer request, you must include a cost estimate in your response. The buyer will have the option to accept or reject your proposed cash price or one of the system generated monthly finance payment options. There is no purchase commitment your potential buyer needs to make on the site. When the buyer accepts your proposal, our sellers are able to follow their normal purchasing process (purchase is completed off site).
Once the buyer is approved for financing, you will receive a call from your Equipment Street Credit Counselor. You will be provided with all the information you need to know in order to close your transaction with our affordable payment plans. Equipment Street guarantees that when your customer fully accepts your equipment and all the signed documentation is completed, you will receive payment within 24 hours or less.
We request that you utilize the financing services provided by Equipment Street for buyer leads that are referred to you though our marketplace. We understand that some customers have existing financing relationships they are committed to and you may be contractually tied to other financing sources on certain equipment that you sell. In those types of instances, we are more concerned with customer satisfaction and providing you and your customer the flexibility to use the financing source that makes both parties most comfortable.
Simply click on the “Account Settings” tab and make any changes you require.
Creating or changing your storefront can be done by clicking on the “My Storefront” tab.
Yes, when you are responding to a buyer request you have the ability to attach any type of Word or PDF document.
No, currently we only support business in the United States.
There is no cost to you for using Equipment Street. It is free service to enable business buyers to procure the equipment they need more conveniently and efficiently.
You have complete control what quote requests you accept. Simply click the reject button for any price proposals you do not wish to pursue any further.
Yes, you have the ability to set up an unlimited amount of users in your organization.
Currently we support equipment that includes the following types: general office equipment, software, technology, security, restaurant, telecom, light industrial and office equipment. We plan on frequently adding additional equipment offerings over the next several months.
No, you are completely in control of when and how you purchase the equipment you find on Equipment Street.
Equipment Street gives you total flexibility on how you want to pay for the equipment you need. For cash or credit card purchases you will work with the seller directly and follow their normal sales process. When you select the financing option included on Equipment Street, one of our credit counselors will contact you and walk you through our easy application process.
Simply click on the “Account Settings” tab and make any changes you require.
Yes, when you are responding to a buyer request you have the ability to attach any type of Word or PDF document.
Equipment Street has access to thousands of additional equipment dealers that sell a wide variety of equipment types not currently displayed. Simply contact Equipment Street at 877.956.4858 and we will assist you in finding sellers to meet almost any equipment purchasing need.
Currently you are limited to one equipment category per project. You do have the flexibility to select multiple equipment types within an equipment category. For example, in the “Restaurant Equipment” category you can select ovens, freezers or refrigerators on the same project. If you require information on multiple equipment categories simply create a project for each equipment category you are seeking information on. In later versions of Equipment Street you will have the ability to request multiple equipment categories within the same project.
If you are unsatisfied with the response time or lack of response from your invited sellers, contact your Equipment Street Representative at 877.956.4858 immediately.
As we feel confident you will be satisfied with the financing support and pricing Equipment Street offers your company, you have the flexibility to choose any financing source you prefer. However, when you select our financing program to procure your equipment, we will be able to assist you in negotiating with the selected seller when problems do occur and provide you with referrals to help you identify other sellers that can continue to deliver service and support should something happen to your initially selected seller.
No, currently we only support business in the United States.